SAP Customer Experience
A set of tools for customer interaction management
What is SAP Customer Experience?
SAP Customer Experience is a set of tools that allows businesses to effectively manage all aspects of customer interaction. From data management to e-commerce, marketing, sales, and customer service, SAP CX integrates all these processes on a single platform, enhancing solutions with artificial intelligence models and microservice architecture applications through SAP BTP.
Benefits of implementing SAP Customer Experience
Improved Personalization
With a single source of customer data, companies can offer personalized offers, increasing customer satisfaction and loyalty.
Process Optimization
Our solutions are easily adaptable to changes in business requirements, allowing you to respond quickly to new challenges.
Data Analysis
The system provides analytical tools for making informed decisions based on real-time data.
Scalability
SAP CX enables businesses to scale their operations as they grow, ensuring seamless performance even with an increasing number of customers.
Key modules of SAP Customer Experience
SAP Emarsys
An e-commerce management platform that helps businesses sell products and services online, providing an intuitive and personalized experience for each user.
SAP Sales Cloud
Optimizes the sales process, enhancing the effectiveness of interactions with potential customers.
SAP Service Cloud
Ensures efficient service management, facilitating quick resolution of customer inquiries and issues.
SAP Commerce Cloud
Creates personalized marketing campaigns based on customer behavior data, helping to more effectively reach the target audience.
10+
5+
15+
Projects
Certificates
Years of experience
Our experience
Our Team
Our team is our proud. Each of the team members is dedicated to delivering the best results to the clients.
Andrii Hrach
Team Leader, SAP CX Expert
Anna Bondarenko
SAP CX Consultant
Vladyslav Shnaider
SAP CX Consultant
Serhii Kozub
SAP CX Consultant
Want to contact us?
Our team of certified SAP CX specialists is ready to help you implement a customer-centric strategy and improve customer interactions. We have deep expertise in customer experience management and take an individualized approach to each client, delivering results that truly matter. If you're interested in implementing SAP CX solutions or have any other questions, feel free to reach out to us – we're always here to help!