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Yana Morozova
Consultant SAP MDG

Dream Dashboard or Data Dump? How Master Data Quality Determines the Fate of Business Intelligence

If data is the gold of the digital age, why is your business still searching with a metal detector on the beach?

Modern businesses face a dilemma: there is plenty of data, but often very little value extracted from it. Data is scattered across various systems, inconsistent, and of questionable quality. The irony is that we live in the era of metadata, yet decisions are still made based on intuition – or, at best, Excel spreadsheets that look like a battlefield after yet another data import.
According to a global survey of 1,200 business and IT executives, 55% cited poor data quality as their biggest challenge.

Business Intelligence (BI) to the Rescue: How Analytics Saves Businesses from Chaos?

So, how do you make data truly work for your business rather than just taking up server space? The answer is simple: leverage business analytics tools. One powerful solution is SAP Analytics Cloud (SAP SAC) – a cloud-based analytics platform that integrates BI, planning, and forecasting. It’s not just about creating sleek dashboards and reports – it’s the brain of your company, capable of identifying patterns, making predictions, and supporting real-time decision-making.

What is BI, and Why is It Essential?

Business Intelligence (BI) refers to a set of technologies and methodologies that collect, analyze, and present data in an accessible format. Essentially, it’s a digital analyst – one that never sleeps, never takes vacations or sick leave, and never tires of numbers 🤖.

Core Components of BI:

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    Data Collection – integrating information from various sources (CRM, ERP, social media, IoT devices, etc.).

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    Data Processing & Harmonization – error removal, format standardization, deduplication, and consistency checks across all sources.

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    Analysis – identifying trends, anomalies, and valuable insights.

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    Visualization – presenting information through charts, dashboards, and interactive reports.

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    Forecasting – leveraging machine learning and AI to predict future trends.

Why No BI Tool Can Work Without High-Quality Data?

If BI is a sports car, then high-quality data is its fuel. This is where Master Data Management (MDM) comes into play – a strategy that brings order to data chaos. Even the fastest and most powerful car won’t go anywhere if you fill the tank with a random mix of numbers and duplicate records instead of fuel.
A powerful tool for master data management is SAP Master Data Governance (SAP MDG) – a solution that ensures data quality, consistency, and centralized control.

Why Data Quality and Accessibility Matter?

Over the years of working with data, I’ve realized that data is like a maze – you think you've found the right path, only to discover yet another turn leading to more complexity.
Think you’re in control? Sure about that? Then take a look at your BI report and explain:
● Yesterday, you had 500 units in stock, today – 1,000, with no deliveries. Self-replicating products?● The same client appears under three different names across different systems. Cloning? Sounds like it!● Finance is reporting losses while production claims it exceeded targets. Are they even talking about the same company?
Unfortunately, businesses often make decisions based on chaotic data hidden behind polished dashboards – and that always leads to painful consequences for budgets, nerves, and reputations.

How to Avoid Mistakes and Get Reliable Data?

    Implement Master Data Management (MDM). Data must be structured, consistent, and accessible across all departments.
    Maintain Unified Data Standards. Centralized master data management ensures consistency across all systems.
    Enable Real-Time Data Synchronization. Automatic updates prevent business errors and maximize BI efficiency.

With accurate data, your BI system becomes a powerful tool for strategic decision-making. Investing in high-quality data management is an investment in your company’s long-term success.

Why Having Data and BI Tools Isn’t Enough – You Need to Know How to Use Them?

We’ve established that data quality is crucial, but there’s another challenge: companies often treat BI as just another reporting tool instead of leveraging its full potential.
Key Aspects of Effective BI Usage:
● Accessibility. Decision-makers and analysts must have real-time access to data.● Interactivity. The ability to get answers quickly without waiting for IT to generate reports.● Adaptability. The ability to work with real-world scenarios, tweak analysis parameters, and test hypotheses.● Automation. BI should anticipate problems, not just record them post-factum.
So, if your business is still drowning in data but hasn’t yet learned how to extract real value from it – maybe it’s time for a change 😉? Implementing tools like SAP SAC and SAP MDG ensures the accuracy and efficiency of all business processes while guaranteeing that your data is not only accessible but also correct – a key factor in making the right decisions.
Meanwhile, while your competitors are still struggling with yet another Excel spreadsheet, you already know what to do 😏.