Creating a Custom Solution for Mass Task Duplication in SAP Sales Cloud Using SAP BTP and SAP Build Apps

Application Goal and Reason for Choosing SAP BTP

The goal of this solution is to improve task management efficiency in SAP Sales Cloud by enabling managers to duplicate tasks for multiple subordinates simultaneously. Currently, users need to create individual tasks for each subordinate, which is time-consuming and increases the risk of assignment errors.
To address this, we developed a new interface that allows managers to view their subordinates based on the organizational structure and quickly duplicate tasks. The manager gets a hierarchical list of their subordinates and can select those for whom the tasks should be duplicated.
This solution ensures that new tasks are automatically linked to the original one, with their progress displayed in the Follow-Up Items section for easy tracking. Additionally, it creates a connection between the original task and the newly created ones, enabling managers to monitor all related tasks and their progress in one window. With this business process, a manager can create a task for themselves, duplicate it for selected employees, and track the completion of these tasks within the same document.